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Tiny Jewel Box offers a full refund (minus the original shipping fees) for all watches if the return is initiated within 7 business days (from the date you have receive your order in the mail) and the following conditions are met:
Product is in new and unworn condition
Accompanied with the original boxes and paperwork and all associated components
Any missing articles or damaged components will void the eligibility for a refund.
The customer is responsible for return shipping fees (see details in the shipping section). For your convenience we also offer online returns in the store.
Please contact us here to start the return process (it will be a form to fill out so that TJB can issue a RMA form, shipping label, and instructions on how to pack the returned item properly)
Please allow 2-3 business days for your order to be processed and shipped. You will receive an email that your item has shipped for overnight delivery. Please note all orders must be shipped overnight due to the product value and will require a direct signature. We only ship out orders Monday – Thursday and only ship online orders to the Continental United States, Hawaii, and Alaska.
For returns, customers will be responsible for original and return shipping fees as mentioned above. Tiny Jewel Box will provide a return label with detailed instructions after your return has been initiated and approved.
If you place an order, you may be asked to supply certain information relevant to Your Order including, without limitation, your name, email, phone number, shipping information and payment information.
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.
We reserve the right to refuse or cancel your Order at any time for certain reasons including but not limited to:
Errors in the description or prices for Goods
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Any products you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy.
Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel your order.
We are constantly updating our product offerings. In rare cases, the goods available on our website may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating product information.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Tiny Jewel Box reserves the right to revise its prices at any time prior to accepting an order.
The prices quoted may be revised subsequent to accepting an order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of Tiny Jewel Box. In that event, you will have the right to cancel your order.
All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).
All payment cards (credit cards or debit cards) are subject to validation checks and authorization by your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of your order.
By using this Web site, you signify that you have read these terms and agree to be bound by and comply with them. We reserve the right to modify these terms at any time by publishing the modified terms online at this website. By continuing to access this site after such modifications are published, you signify your agreement to be bound by and comply with the terms as modified. We encourage you to review our Terms of Use when visiting our Web site to familiarize yourself with them and to keep yourself informed of any changes.
You may use contents on our website for lawful purposes only. You may not attempt to use or distribute tools designed for compromising security or take any action to compromise the security of this site.
Your use of the information provided on this website is for informational, personal, and noncommercial purposes only. You may not modify any portion of the content of this site. You do not have permission to copy the design elements, look and feel, or layout of the website. These elements are also protected by copyright law,and may not be copied or imitated. . You do not have permission to copy or distribute the graphics contained in this website either in conjunction with or separately from their accompanying text. No right, title or interest is conferred by the use or display of this website or any of its elements or the content that it contains.
All trademarks, graphics, logos used in connection with the Website and Services, are trademarks or registered trademarks of Tiny Jewel Box and/or its licensors. Other trademarkes, graphics, and logos used in connection with this website and services may be trademarks of other third parties. Your use of this website and services grants you no right or license to reproduce or otherwise use any of Tiny Jewel Box or third- party trademarks. Our logo, trademarks and trade dress may not be used in connection with any product or service without prior written consent.
The product images are the property of Tiny Jewel Box’s vendors and suppliers. Please note that the scale of the product imagesmay appear larger or smaller than their actual size,. Some of our product images have been enlarged to show the design detail and intricacy. The colors of product images displayed may also vary.
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
You acknowledge that you use this website at your own risk and that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site. TIny Jewel Box will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
To the fullest extent permitted by applicable law, in no event will Tiny Jewel Box, its employees, affiliates, agents, suppliers be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contact, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages.
You agree to indemnify and hold Tiny Jewel Box, its affiliates, employees, agents, suppliers, its service providers harmless and against any claims, losses, or damages, including legal fees, resulting from your violation of these terms, and to fully cooperate in the defense of any such claims. Without limitation, you agree to defend us from all claims, actions or demands brought by or against us alleging with respect to your willful misconduct, infringement or misappropriation of any intellectual property rights. You also agree to indemnify us from and against all damages, costs, and fees awarded in favor of third parties, and you to indemnify and hold us harmless against any and all claims, actions, disputes, demands, liabilities, losses, damages, expenses and costs (including reasonable attorneys fees) (collectively, “Losses") suffered by us which Losses result from or arise out of these claims.
The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall by governed by the substantive and procedural laws of District of Columbia, United States without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of United States. The exclusive jurisdiction and venue for actions related to the subject matter herof shall be the courts located in District of Columbia, United States, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
We reserve the right to modify this Agreement or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
An updated version of this Agreement will be effective immediately upon the posting of the revised Agreement unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Agreement (or such other act specified at that time) will consistute your consent to those changes.
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authoritzed to access or use the Website and Services.
If you have any questions, concerns or complaints regarding this Agreement, we encourage you to contact us using the details below:
1155 Connecticut Ave NW, Washington DC 20036
These terms and conditions were last updated on 8/15/2023
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